Sometimes, a situation is so fouled up that there is no polite way to describe it. Such is the situation with the tracking of iPhone App Store updates. The system is inaccurate, inconsistent, and utterly confusing. And that's when it is working at all.
The situation is so messed up that it is difficult to present a list of symptoms. Instead, let me describe the shenanigans that occurred during my most recent attempt to update my downloaded App Store apps.
Updating the iTunes Library
It all began when I launched iTunes and glanced at the Applications item. The number 6 was showing alongside the item, indicating that 6 updates were available. Sure enough, when I clicked Applications item to view the icons for my App Store applications, the text button at the bottom of the screen agreed: "6 Updates Available."
--
So far, so good.
That's when it all fell apart.
I next clicked the "6 Updates Available" button; this took me to the Updates screen. Oddly, only five apps were displayed as available for updating; not six. Undeterred by this minor inconsistency, I figured I'd at least download the five identified updates. I clicked the "Download All Free Updates" button and watched as the five apps downloaded to my iTunes Library.
When it was done, I rechecked the Applications screen. The text button at the bottom now claimed "1 Update Available." The reduction from the previous six indicated some degree of sense. I had just downloaded five apps. Six minus five was indeed one.
However, when I returned to the Updates screen, it continued to list the same five apps that I had just downloaded. And there was still no indication of the mysterious unlisted sixth app.
The number of updates (five) in the iTunes Updates screen doesn't match the number (one) listed next to the Applications item.Just to see what would happen, I selected to re-download the five apps. I thought I might receive an error message stating that they had already been downloaded. No such luck. Instead, they downloaded again--leaving an unneeded duplicate copy of each app in my ~/Music/iTunes/Mobile Applications folder.
At some point in all my downloading and clicking, the Updates screen unexpectedly showed six apps as available for updating. The newly added app was Twitterrific (version 1.1). I clicked the "Get Update" button for Twitterrific and it downloaded successfully.
The Applications screen, however, still stubbornly claimed "1 Update Available" --while the Updates screen reverted to mistakenly listing five updates as available (Twitterrific was now gone again).
I began to despair of ever making any sense of this. Unfortunately, things were about to get worse: I was about to add my iPhone to the equation.
Updating the iPhone
For starters, I checked to see what the App Store on my iPhone had to say about available updates. The App Store claimed 5 updates were available. They were the same five apps that were showing up in iTunes. (Twitterrific was not listed.)
Rather than install these updates directly from the iPhone, I connected the iPhone to iTunes and selected to Sync. This presumably would transfer the updated apps, already downloaded in iTunes, to the iPhone. As I watched, the sync proceeded as I had hoped. All six updated apps, including Twitterrific, were transferring to the iPhone. I felt a glimmer of encouragement. Was this the step that would at last bring harmony back to my iPhone updates? Hardly.
First, one of the updates, Apple's Texas Hold'em, ultimately failed to transfer to the iPhone--due to an "unknown error 0xE800002D" (whatever that means). Making matters worse, the previously installed and working version of Hold'em had now vanished from my iPhone!
As a minor victory, I was able to get Hold'em to return to my iPhone simply by syncing again. The error did not recur on the second sync. Sadly, all of my previous Hold'em data (such as my previous winnings) were now gone; I had to start from scratch.
As for the Updates listing in the App













Comments
Try downloading updates OTA using the app store icon on the phone. That's even more fun.
The app downloads, but fails to install, generating a message that it will be available the next time you sync to iTunes. BUT, the phone preserves the new app icon, with an empty progress bar, and will prompt for your iTunes password every time you wake up the phone. Those subsequent updates fail, too, of course.
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